Frequently Asked Questions
Assistance and Information Regarding Your Thom Browne Experience
How can I determine my size in Thom Browne clothing?
Thom Browne uses a unique numerical sizing system ranging from 00 to 5. Detailed size guides are available on each product page to help you convert these to international standards and find your perfect fit.
What is your return policy for online orders?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags and signature tricolor grosgrain loops intact. Personalized or final sale items are not eligible for return.
Do you offer international shipping?
Yes, Thom Browne ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my Thom Browne tailored garments?
To maintain the structure and quality of our wool suits and knitwear, we recommend professional dry cleaning only. Store tailored items on the provided high-quality hangers to preserve their silhouette.
Can I request an alteration for my purchase?
Complimentary basic alterations are available for full-priced tailored items at any of our flagship Thom Browne boutiques. Please bring your digital invoice as proof of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Apple Pay and Klarna for flexible financing.